Propagating a culture of safety, security and quality
The TCC Group believes that the character of its operations is demonstrated by its safety culture. TCC’s onboard and shore-side operations ashore are developed and performed on the strong foundation of a transparent and seamless safety culture across the fleet.
Objectives and highest achievable goals are carefully set and the progress is continually monitored with the help of the following management tools:
- Global network of in-house inspections and audits
- Regulatory inspections, non-conformities, corrective action and closure
- Key Performance Indicators (KPIs) analyzed to evaluate continuous progress
- Operational excellence as defined by the governing documents, guiding policies and binding procedures
- Zero Tolerance to incidents of environmental violation
- Shore management interface with the vessel prior, during and after critical operations
- Inculcating safety culture: Safety meetings, newsletters, safety notices, safety seminar (case study and workshops), enforced use of personal protective equipment
- Service Contracts (e.g. Gyro, GMDSS, Auto Pilot, Life Boat Release, and FFA)
- Supply Contracts (e.g. Nautical publications, Digitrace, ECDIS, weather news, Internet/email)
- Environmental regulatory compliance
- Anti-piracy protection, support and guidance in High Risk Areas
TCC believes that every enterprise is associated with risk and strives to mitigate risks by the following measures:
- Strong reporting culture: Incident, accident, near miss, and hazard analysis
- SAFIR (Safe Reporting System): Trends and cause analysis, corrective action, and lessons learnt
- KPIs as a measure of effectiveness of risk management policies and procedures
- Orientation: Briefings and debriefings of ship personnel
- Crisis management: 24/7 emergency response and guidance; media, communication and field plan